Services
What We’re Serving.
We offer the following services for your restaurant that can be priced individually, or bundled together for a monthly retainer. Send us at email at info@servingsocial.com or use our contact form and we will be happy to discuss your specific needs.
Social-Media Friendly (“Web 2.0″) Websites
- Custom website design from concept to completion
You don’t have a website? No problem. Our design team designs it, builds it, and trains you how to maintain it - Social-media readiness upgrades to existing sites
Does your current website harness the power of web 2.o? If not, we will improve it so your customers can find you, connect with you, and give you the opportunity to reinforce your customers’ experiences even when your doors are closed. - Social media enhancements
Do you want to add a blog, create a Facebook landing page with your restaurant graphics, or integrate other social features into your online presence so they are optimized for results? We will help you prioritize your social options and create the best online social presence for your restaurant’s needs.
Budget-Friendly Social Media Advertising & Promotional Campaigns
- Reach new customers
Do you need more customers? We help you reach new customers by creating social media advertising and marketing campaigns that build traffic.
- Reduce advertising expenditures
Do you want to spend less on advertising? We create social media advertising and promotional campaigns that are targeted, measurable and effective for a fraction of traditional media costs.
- Increase customer loyalty
Do you want to increase customer loyalty? Our social media advertising and promotional campaigns are designed to build a stronger relationship with customers and increase the frequency of their visits.
Online Reputation Management
- Know what your customers are saying about you online
Do you know what your customers are saying about you online? Online customer comments and reviews have become a top “trusted source” for restaurant recommendations. We monitor the online review sites and the real time chatter and alert you to opportunities and/or problems and offer suggestions for when and how to “step in”. We can do this for you as part of a monthly retainer, or, we can build you a custom dashboard, drive with you around the block a few times and then hand you the keys so you can do it yourself.
Email Marketing
- Take advantage of one of the most cost-effective ways to communicate with your customer — email.
Do you take advantage of email? We can help you start building a strong database of customers that want to hear from you, and we help you to send them the right message at the right time. - Restaurant Newsletters
Do you have an email newsletter? We provide custom email newsletter design services or templates, custom copy writing or provide training, a customized content strategy or suggested topics; we can provide however little or much you need to get started.
Community Management
- Viral Marketing
Do you have an online community helping you spread the word about your restaurant? We help you identify influencers, build and manage messages and interactions with influencers and your customers and create an environment for positive viral marketing.
Staff Social Readiness Training
- Empower your staff to bridge your offline & online customer experience
Does your staff bridge your offline and online marketing efforts? Effective online marketing for restaurants starts at the table. We provide training videos and webinars to help prepare managers and servers to operate in this increasingly important online/mobile environment. We can even write social policies and procedures for your restaurant and your staff.
Social Networks (Facebook, Twitter, Foursquare, etc.)
- Get better results
Are you getting the results you thought you would get on social networks? If you feel like you are investing too much time and effort on Facebook, Twitter etc and not realizing enough value, we will help you build a presence and promote your restaurant so that your restaurant stands out in the crowd and you get real measurable results from your efforts.
- Enhance the online customer experience
Are you using the social networks that your customers are using? We help you find the right social “presence” for your customers and your restaurant and make sure that all channels are working together to provide the same customer experience online that you provide offline.
