Posts tagged as:

customer experience

Your Service Staff Must Serve Social

by Marianne Richmond on August 2, 2010

in customer experience,Customer Service

Recently I’ve seen a few links to a post with the headline, Chili’s – Training Servers About Foursquare. The post highlights that Chili’s provided instructions for their servers within the Foursquare promotional language; what they saw looked like this: @ Chili’s Grill & Bar: Check-in @ Chili’s & get free Chips & Salsa on every [...]

{ 0 comments }

5 Ways to Turn Groupon Customers Into Your Restaurant’s Customers

by Marianne Richmond on July 9, 2010

in Customer Service,Loyalty

Groupon, the online “deal of the day” coupon collective is available in about 40 cities at the moment and growing.  If it hasn’t made it to your city yet, here are the specifics: Groupon subscribers receive an email offering them a deep discount from a local business that they purchase and will be able to [...]

{ 0 comments }