Posts tagged as:

Customer Service

5 Ways to Turn Groupon Customers Into Your Restaurant’s Customers

by Marianne Richmond on July 9, 2010

in Customer Service,Loyalty

Groupon, the online “deal of the day” coupon collective is available in about 40 cities at the moment and growing.  If it hasn’t made it to your city yet, here are the specifics: Groupon subscribers receive an email offering them a deep discount from a local business that they purchase and will be able to [...]

{ 0 comments }

Is Your Restaurant Serving A Great Customer Experience?

by Marianne Richmond on May 30, 2010

in Customer Service,Facebook,Social Media,Twitter,Yelp

Is your staff consistently serving the kind of customer experience that you want them to? Serving Social encompasses offline as well as online customer interaction. Every one of your employees, including the one who answers your telephone, is part of your customers’ experience. Each has the power to enhance or detract from the success of [...]

{ 0 comments }